Thank you for shopping with Velvet Aura. Below are our shipping guidelines.
1. Processing Time
- Orders are processed within 1–3 business days.
- Custom or designer items may take longer (5–7 days).
2. Shipping Locations
We ship to:
- India
- UAE
3. Delivery Time
- India: 3–7 business days
- UAE: 2–5 business days
- Remote areas may take longer.
4. Shipping Charges
- Calculated at checkout depending on location and courier rates.
- COD charges may apply in some regions.
5. Order Tracking
Once shipped, you will receive:
- Tracking ID
- Courier partner details
6. Incorrect Address
Velvet Aura is not responsible for:
- Delays due to incorrect address
- Re-delivery expenses
7. International Shipping
If applicable, customs charges must be paid by the customer.