At Velvet Aura, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name, address, email, phone number
- Payment details (processed securely by payment gateways)
- Order history
- Device and browsing information
2. How We Use Your Information
- To process and deliver orders
- Customer service & support
- Sending order updates, offers, and promotions
- Improving website performance
3. Sharing of Information
We do not sell your data.
We only share information with:
- Delivery partners
- Payment gateways
- Customer support tools
4. Payment Security
All payments are processed through secure gateways (Razorpay, Visa/Mastercard, UPI, etc.).
We do not store your card details.
5. Cookies
Our site may use cookies to improve user experience and personalize content.
6. Data Protection
We use encryption and secure servers to protect your data.
7. Your Rights
You may:
- Request deletion of your data
- Request update or correction of your details
- Opt-out from marketing emails
8. Contact
For privacy concerns, contact:
📩 Email: shirnsayed@gmail.com